Lead Installer or Installer

POSITION SUMMARY
The Lead Installer/Installer helps the Crew Leader bring each job to completion, while working with quality, efficiency, and safety. This position is non-exempt under the FLSA and reports to the Production Manager.
ESSENTIAL JOB FUNCTIONS

• Installations 
  • Loads the truck before leaving the company, ensuring everything needed is on the truck.
  • Performs high quality installations, moving job progress to an on-time completion.
  • Follows the lead of the Crew Leader.
  • Offers suggestions that will help the quality, efficiency, or safety of the job.

• Remarkable Customer Experience
  • LEAD INSTALLER ONLY: When needed, assists Crew Leader with communicating with the customer using the company’s customer messaging.
  • Ensures the customer is happy with the finished job.
  • Leaves the customer’s home clean and proactively take measures to leave it in better condition than found.
  • Provides customers with a remarkable experience.

• Maintain & Clean Company Vehicles
  • Safely, correctly, and efficiently unloads and cleans the truck upon return to the company.
  • Takes great care of the company’s products, tools, and equipment.

• Purpose, Mission, Values
  • Lives out the company’s purpose, mission, and values.

POSITION REQUIREMENTS

• Knowledge of construction or related trades preferred
• Ability and skill in operating equipment and/or power tools preferred.
• Ability to operate a phone/apps/tablet.
• Ability to detect/recognize information in written materials or on a screen up to 75% of the time.
• LEAD INSTALLER: Ability to understand, speak, read, and write in English; ability to speak Spanish is a plus.
• INSTALLER: Ability to understand English.
• High school diploma or GED preferred and 1+ years of experience in the construction trades OR a combination of education and experience that illustrates a proven track record in this field.
• Ability to lift or move up to 100 lb. occasionally, and/or up to 50 lb. of force frequently, and/or up to 20 lb. of force constantly to move objects.
• Ability to stay upright/stand up to 100% of the time.
• Ability to move about and move to/from and work from the floor level or in crawl spaces.
• A valid driver’s license (and/or CDL), safe driving record, and ability to drive for the company.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. Regular, reliable attendance is considered an essential job function. This document is subject to change at any time without notice.