Mitigation-Restoration Estimator
Summary
The Mitigation Estimator monitors incoming leads from conversion to active job status through completion of work and insurance carrier and/or customer invoicing. The Mitigation Estimator works closely with Production to develop estimates by reviewing scope of work and ensuring file documentation is accurate and complete.
Primary Roles and Responsibilities
- Monitor job file status to ensure accuracy of file documentation daily.
- Communicate daily with Production staff to ensure all required documentation is captured onsite at point of task.
- Create estimates based on scope, photographs and other information provided by Production staff.
- Monitor carrier Service Level Agreements and ensure all client requirements are met.
- Maintain internal and external communications with stakeholders.
- Review datapoints to reflect accurate KPIs.
- Perform internal audit of file documentation to ensure estimate captures all work performed.
- Perform initial, daily, and final upload of mitigation files for carrier review and approval.
- Perform job close-out activities, including coordination with billing/accounting team to ensure proper invoicing.
- Assist other departments as needed.
- Ability to work in a fast-paced environment
- Effective, professional written and oral communication
- Proficiency in utilization of various digital tools and technologies to complete job tasks efficiently
- Critical thinking and problem-solving skills
- Team player
- Proactive, resourceful, and adaptable
- Experience in restoration, construction, or insurance industry is a plus
- High school diploma/GED is required.
- 3+ years of professional experience preferred.
This is a sedentary role in an office environment; however, some travel may be required.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 7:45 a.m.–5:00 p.m., Monday–Friday. Flexibility in hours may be needed depending on business needs. Occasional travel may be required.
Application Instructions- they can follow this link to take them to the posting on our website! https://servpro-of-monroe-west-monroe.careerplug.com/j/02e2mny
Contact information- mbeebe@servpromonroewestmonroe.com
