Customer Service Representative
Customer Service Representative
- Minimum 1-2 years experience in customer service or call center
- Ability to work flexible schedule and overtime as needed
- Excellent problem solving skills
- Strong attendance record
- High School diploma or GED required
- Strong, Communication, both written and verbal
- Great listening skills
- Exceptional interpersonal and rapport building skills
- Patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast paced environment
- Troubleshooting skills either basic or advanced
- Computer literacy
- Phone skills with complex or multi-line systems
- In-depth knowledge of company policies
- Expertise in customer service
